Billing & AR Admin (32–36 hours)

Are you ready to make some history?!

Foleon is a leading content creation platform providing business teams with a fast and scalable way to produce highly-engaging content experiences that bring a new level of intelligence to their customer journeys.

Foleon is based in Amsterdam and New York and serves more than 1,200 global B2B brands. We value people who are bold, ambitious, collaborative, and customer-centric. Even better, the ones who know how to work hard and have fun at the same time. We’re a team of highly driven people, with a great sense of human connection and a clear focus.

Are you looking for an exciting opportunity to be part of a dynamic team and take your professional experience to the next level? We are looking for an experienced, detail-oriented sales admin to join our team!

Mission:

As part of the Sales Administration team (within Finance), you will report directly to the Head of Sales Administration and will be responsible for the order-to-cash process in EMEA and the US. You’ll collaborate closely with our Sales and Customer Success teams to ensure that all contracts comply with internal standards, are set up correctly in our subscription management system, and are translated into accurate billing. You will oversee the smooth operation of subscription management, billing, payments, and collections processes.

Responsibilities:

• Streamlining the order-to-cash process.

• Serving as the primary contact for both internal and external parties regarding billing, customer account structure, and payments (Business to Business).

• Verifying data accuracy in orders and customer records (HubSpot).

• Ensuring timely payment of all invoices and resolving any queries causing payment delays. Following up with customers if reminders go unanswered.

• Processing account renewals and cancellations in the subscription management system (Chargebee).

• Optimizing order-to-cash processes: playing a key role in implementing new tools and workflows to drive automation and continuous improvement.

• Assisting with accounting matters and providing backup support within the finance team.

Your competencies:

• You are flexible and able to work both independently and as part of a team in a fast-changing SaaS environment.

• Proactive, highly organized, and hands-on – you love to "get things done"!

• Commercial mindset

• Detail-oriented, with a professional attitude, reliability, organization, and accuracy.

• Strong problem-solving, research, and resolution skills.

• Excellent communication skills (both verbal and written), with great interpersonal abilities.

• Strong knowledge of administrative processes.

• Eagerness to learn and willingness to take on new challenges.

• A ‘work hard, play hard’ mentality.

Requirements:

• Up to 1–2 years of experience in invoicing, billing process, credit collections, or a similar administrative/finance role.

• Excellent skills in Microsoft Excel (or equivalent, such as Google Sheets).

• Experience with accounting systems (Exact Online) and subscription management systems (Chargebee or similar) is a plus.

• Experience in a SaaS or international environment is a plus.

• Degree in Accounting/Administration, at least at the Bachelor’s level.

• Fluent in English; proficiency in Dutch is a plus.

• A valid work permit for the Netherlands is required.

What you get:

• Be part of a top-tier team in the Content Creation scale-up.

• Collaborate with an adaptable and flexible group of individuals to benefit from collective growth.

• Embrace the variety of backgrounds and values that each individual brings to the table.

• A flexible workplace that offers a conducive atmosphere for productivity.

Perks:

🏠 Hybrid working & home perks
Work 2–3 days in the office and the rest where you feel most productive. Plus, receive a monthly WFH allowance.

🚆 Commuting covered
Not living in Amsterdam? We’ve got you. Get an NS Business Card or receive up to €400/month. Smooth travels!

💸 Pension program
You're not in this alone, we also contribute to your pension plan!

📚 Learning budget
Curious? Ambitious? Perfect. You’ll get €500 each year to spend on courses, books, workshops—anything that helps you grow.

🌴 25 holiday days + bonus days
Everyone needs a break. You’ll get 25 paid days off—and if Christmas or New Year’s falls on a weekend, you get an extra day. 🎁

🗓️ Floating holidays for inclusivity
Celebrate what matters to you. Move up to 2 public holidays per year to align with your cultural or religious observances. We respect and support what’s meaningful to you.

🌍 Work from abroad
Twice a year, you can work from another country for up to 3 weeks. Laptop + sunshine = happiness.

🥗 Office lunches (yum!)
We’ll cover part of the cost lunch at the office twice a week. Good food, good vibes, and zero meal prep.

💪🏼 Fitness support
Stay active with up to €25/month toward your workouts, whether you’re into spinning, lifting, or stretching.

🚴🏼 Lease a bike
Need a new ride? Lease an (e)bike for commuting or personal use at an affordable rate and cruise through your day.

🧠 Mental health matters
We offer access to a mental health platform and professional counseling—because your mind deserves care too.

❤️ Volunteer day
Take a paid day off each year to give back and support a cause close to your heart.

🌟 Employee recognition program
Hard work doesn’t go unnoticed. Get the kudos you deserve through our recognition program.