Sales Administrator (Finance) - 32 hours

Are you ready to make some history?!

Foleon is a leading content creation platform providing business teams with a fast and scalable way to produce highly-engaging content experiences that bring a new level of intelligence to their customer journeys.

Foleon is based in Amsterdam and New York and serves more than 1,200 global B2B brands. We value people who are bold, ambitious, collaborative, and customer-centric. Even better, the ones who know how to work hard and have fun at the same time. We’re a team of highly driven people, with a great sense of human connection and a clear focus.

Are you looking for an exciting opportunity to be part of a dynamic team and take your professional experience to the next level? We are looking for an experienced, detail-oriented sales admin to join our team!

Mission:

As part of the Sales Administration team (within Finance), you will report directly to the Head of Sales Administration and will be responsible for the order-to-cash process in EMEA and the US. You’ll collaborate closely with our Sales and Customer Success teams to ensure that all contracts comply with internal standards, are set up correctly in our subscription management system, and are translated into accurate billing. You will oversee the smooth operation of subscription management, billing, payments, and collections processes.

Responsibilities:

• Streamlining the order-to-cash process.

• Serving as the primary contact for both internal and external parties regarding billing, customer account structure, and payments (Business to Business).

• Verifying data accuracy in orders and customer records (HubSpot).

• Ensuring timely payment of all invoices and resolving any queries causing payment delays. Following up with customers if reminders go unanswered.

• Processing account renewals and cancellations in the subscription management system (Chargebee).

• Optimizing order-to-cash processes: playing a key role in implementing new tools and workflows to drive automation and continuous improvement.

• Assisting with accounting matters and providing backup support within the finance team.

Your competencies

• You are flexible and able to work both independently and as part of a team in a fast-changing SaaS environment.

• Proactive, highly organized, and hands-on – you love to "get things done"!

• Commercial mindset

• Detail-oriented, with a professional attitude, reliability, organization, and accuracy.

• Strong problem-solving, research, and resolution skills.

• Excellent communication skills (both verbal and written), with great interpersonal abilities.

• Strong knowledge of administrative processes.

• Eagerness to learn and willingness to take on new challenges.

• A ‘work hard, play hard’ mentality.

Requirements:

• Minimum of 3 years of invoicing and credit collections experience, preferably within an international SaaS environment.

• Strong knowledge of billing processes and collections procedures.

• Excellent skills in Microsoft Excel (or equivalent, such as Google Sheets).

• Experience with accounting systems (Exact Online) and subscription management systems (Chargebee or similar).

• Degree in Accounting/Administration, at least at the Bachelor’s level.

• Fluent in English; proficiency in Dutch is a plus.

What you get:

• Be part of a top-tier team in the Content Creation scale-up.

• Collaborate with an adaptable and flexible group of individuals to benefit from collective growth.

• Embrace the variety of backgrounds and values that each individual brings to the table.

• A flexible workplace that offers a conducive atmosphere for productivity.

Perks:

• Hybrid way of working

• Company pension program

• Learning budget

• Transportation allowance

• 25 days holiday paid leave

• Working from abroad (6 weeks)

• Workout benefit

• Recognition program

• Mental health online platform and counseling

• Volunteer day

• Apple gear

• Company events and more fun!